Why do people retain a communication coach?
The most common reasons people retain a communication coach are:
- because they feel stuck and unsure of how to approach and communicate during conflict and/or in a challenging relationship;
- to make attitudinal, behavioral, and/or philosophical changes in their approach to conflict;
- to prepare for a challenging conversation with another person or a group of people;
- to prevent an anticipated escalation of a conflictual situation;
- to learn and develop more effective communication and conflict management skills in their professional role; and
- to improve overall communication skills.
What is the coach’s role?
The coach’s role is to partner with the client to help the client:
- clarify goals;
- identify and release any obstacles that are preventing the client from accomplishing their goals;
- create and follow through with action plans;
- achieve sustainable change; and
- optimize the client’s fullest potential.
How is coaching different than therapy?
Do you offer a complimentary coaching session?
Yes. Our first session will be a complimentary session where I explain the coaching process, hear more about your situation and goals, and answer any questions. Directly schedule a complimentary 45 minute Zoom coaching session by clicking http://calendly.com/rbgoldman.
How long are coaching sessions and where do they take place?
Coaching sessions are 60 minutes long and take place by telephone or video conference. Sessions are usually scheduled every other week or weekly. I offer three coaching packages: 5 sessions, 8 sessions, and 12 sessions.
What assessment tools do you use as part of your coaching?
Energy Leadership Index (ELI)
The ELI is an incredibly powerful tool that measures how you view yourself and the world when things are going well and how the lens changes when you’re under stress. It is amazingly concrete, clear, and accurate and raises awareness about how you show up in the world and what may be holding you back from reaching your full potential be it professionally and/or personally. After you complete and submit the ELI assessment, we will go through the results together and talk about opportunities for growth and learning. I have administered and debriefed the results with many people, all of whom felt empowered by the insights gained during the debrief and eager to seize opportunities for growth through coaching.
I am qualified to administer the following powerful and astoundingly accurate assessments to individuals and groups:
Workplace: This assessment reveals a person’s communication style, behaviors, tendencies, and preferences as well as their motivators and stressors. It also provides tips and strategies for communicating better with others who have different communication styles and productively managing conflict. I use the Workplace assessment when working with an executive leader and organizational teams and groups.
Agile EQ: This assessment uncovers the emotional intelligence (EQ) mindsets that come naturally to you and offers strategies for how to stretch beyond your comfort zone and develop agility to adapt your responses to any given situation. I offer this assessment to clients who are feeling stuck in patterns of behavior and interactions with others that are not serving them.
Productive Conflict: This assessment raises awareness about your default response to conflict and focuses on helping you curb destructive thoughts and behaviors and learn to engage more productively when conflict arises in the workplace and in personal relationships. This assessment is particularly useful for executive leaders, managers, couples, and anyone else who is interested in learning more effective ways to manage conflict.
Management: This assessment provides a wealth of information about your management priorities and preferences, how you direct and delegate work and how you motivate and inspire people who report to you. You will learn how to connect more effectively with people whose priorities and preferences differ from yours. In addition, the assessment provides tips on how you can work more effectively with your own employer or manager.
Work of Leaders: This assessment is a powerful tool for leaders at all levels. It focuses on tangible steps directed at leading a group or organization toward desired outcomes. You will learn about your leadership strengths and challenges and how to leverage your priorities and behaviors to help your team or group craft a vision, build alignment, and execute the vision.
If you are interested in taking the ELI and/or one or more of the Everything DiSC assessments and participating in a 90 minute de-brief session with me before committing to a coaching package, I can arrange that. Simply schedule a time for us to speak to learn more at http://www.calendly.com/rbgoldman. There is no charge for this consultation call.
How do mediation or facilitation of a difficult conversation work?
Mediation and facilitation are both voluntary, informal processes where two or more people meet with a trained neutral professional to resolve a conflict or productively address a challenging topic. Sessions are typically 2 hours long. During the first session, I work with you on establishing communication guidelines, defining the issue(s) to be addressed, inviting you to express your initial perspectives on the issue(s), to listen to other perspectives, and to create shared goals. During the remaining sessions, I help you brainstorm and explore options, encourage all participants to actively listen to one another, ask empowering questions to help advance the conversation, and provide neutral insights, observations, and feedback.
What is the mediator’s or facilitator’s role?
My role is as a trained neutral professional who has no stake in the outcome of the discussion. Utilizing tools and facilitation models, I structure the conversation to help you move from conflict to agreement, from discord to collaboration. During the facilitated conversation, each participant will have an opportunity to identify their needs, interests, concerns, and possible solutions. The goal of these conversations is not to determine right or wrong or to assess blame. It is to gain an increased understanding of past challenges, find workable solutions, and create future possibilities.
How do I pay for the sessions?
Clients pay in advance of each session.