Change The Way You Lead, Communicate, and Manage Conflict

Knowing how to effectively communicate and manage conflict is essential for a productive work life and vitally important for community and family life as well.  I have been in the conflict resolution field for over 30 years. If you are stuck in a conflict or struggling with communication challenges with one or more people in your workplace or within your community or family, I can help.

Rachel B. Goldman, JD, CPC, ELI-MP

Improve Communication Skills and Manage Conflict Constructively

"I founded RBG Consulting to teach and promote constructive ways to communicate and manage conflict in the workplace, in one’s personal life, and within and among communities."

-Rachel B. Goldman, JD, CPC, ELI-MP

Conflict Resolution Information & Resources

Legal Articles

Books & Research

The Magic of Conflict

by Thomas F. Crum.

 

Difficult Conversations

by Douglas Stone, Bruce Patton, and Sheila Heen

 

Crucial Conversations

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

 

The Dance of Opposites

by Kenneth Cloke

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